What problems can the service help with?
|Suspected broken limbs||Bites and stings||Coughs and colds|
|Minor head injuries||Minor scalds and burns||Emergency contraception|
|Strains and sprains||Ear and throat infections||On site plaster and X-ray facilities|
|Minor illnesses||Minor skin infections and rashes|
|Cuts and grazes||Minor eye conditions|
What problems can’t the service help with?
Serious medical emergencies posing an immediate threat to a person’s health or life
Serious head injury – loss of consciousness
Accidental or deliberate overdose of drugs
Severe allergic reaction
Severe blood loss
Pregnancy related conditions
Who can use the service?
We treat both adults and children, and have a separate children’s waiting area with play facilities and children’s TV.
The unit is open to all NHS patients, no appointments required.
How does patient access the service?
Weekends and bank holidays: 8:00am-10:00pm
GPs are on site between 10.00 -14.00 and 16.00-20.00.
What can patient expect when they contact service?
On arrival at the Urgent Treatment Centre you will have an initial chat with the navigator practitioner, you will then be given a booking in form that once completed is handed back to reception staff who will book your details on our system.You will then wait to see one of our practitioners.
Please be aware that patients are seen in order of priority and not in order of attendance at the unit.