What problems can the service help with?
Finance/Housing information and advice
Connection to services and groups that address Lifestyle issues
What problems can’t the service help with?
People with current significant Mental Health or unaddressed addiction issues
People who are not suitable for lone working (for our worker safety)
People who do not have capacity/ cannot make choices about their health and wellbeing – we can support their Carer
Who can use the service?
Anyone over 18
How does patient access the service?
Online via email@example.com
Telephone: 02392 065504 Monday – Friday 9-4pm
Care Navigators can make a referral *(with the patient’s consent) to Social Prescribing Portsmouth for those patients they expect will not make contact with us directly. We will contact the person to discuss their situation, arrange an appointment at a community location suitable to the person, or a home visit – within 2 weeks, depending on capacity.
* if you do not know how to make the referral using Systmone please speak to your own team for guidance
What can patient expect when they contact service?
One of our team will talk to them about their issue and connect them to services that may help.
If the issue will require more support then they will be assigned a Link Worker.
Location for appointments (Community location near their home or home visit) are agreed between the patient and our social prescribing link workers (Community Health and Wellbeing Partners) for more in depth support.
Appointments by arrangement 7 days per week including evenings.