Social Prescriber – Island City Network

Social Prescriber – Island City Network

Listed from: 09/10/2019
Closing date: 20/11/2019
Contact email:
Organisation: Island City Network
Location: Portsmouth
Post code: PO1 4JT
Salary: £24,214 – £30,112


About Us

Island City Network is an innovative, friendly and forward thinking healthcare group.  We are located in the fascinating Historic Naval City of Portsmouth on the South Coast. Where we lead others follow. General Practice is changing at pace and we see this as a positive and opportunistic challenge.

Island City Network includes Derby Road Group Practice, Lake Road Practice and John Pounds Surgery.  Our combined list size is c.33,000 patients.  Island City Network is proud and enthusiastic to be an inventive front runner in the new era of The Primary Care Network.

The Job and Background

In recent years the role of General Practice and Community Care has expanded at an exponential rate. Traditionally GP’s with a small team were able to meet the vast majority of their patient’s needs. Over time societal change, population increases and role expansion has changed the face of General Practice forever.

One aspect of this growth has highlighted that many patients may benefit from the help of a Social Prescriber to support and guide them to the appropriate service for their needs. Tablets and medical advice have their role but huge value can be found for some patients in community groups and services. GP’s are no longer a viable default option. A wider health professional approach is needed and Social Prescribers are the newest exciting addition to our Island City Network Team. As our social prescriber you will be working as a navigator to improve the health and wellbeing of our network population by signposting and referring to local non clinical services.

Hours Of Work And Pay

37.5hrs per week (part time applications will also be considered)

Equivalent to NHS band 5 Job role (£24,214 – £30,112) depending on experience, competency levels and qualifications.

How To Apply

Please send applications to include CV and covering letter by email to:

Should you wish to find out more first please do get in touch either by email or by calling 02392882105.

Job Description

1) As an Island City Network Social Prescriber you will work across the GP practices within our network innovatively with guidance and support from a lead GP and the wider Network Management Team.

2) The Social Prescribing role within the Network will be diverse and will include laying the foundations for a larger Social Prescribing Network Team.

3) It should be understood that as this is a new role, within Island City Network, over time it is likely to develop and change within the scope and competence of the employed Social Prescriber. The Social Prescriber would be fully involved and assist in this exciting development process.

4) Patient consultations may include in person review, telephone review, home visits, e-consultations, emails and tele-consultation. (Full training and support will be given where required)

5) Social Prescribers will run independent clinics for suitable patients that can be booked into by the Island City Network Care Navigation Team and clinical staff. Direct patient booking for a proportion of appointments is also likely.

6) The role will further include support for cases referred by other Health Professionals within the Island City Network and as the Primary Care Networks progress other outside agencies and professionals.

7) A vital aim of the role will be to reduce GP and other Health Professionals workload. It is anticipated that suitable cases that may have previously booked to see a GP will be seen advised and closed by the Social Prescriber without the need for GP interaction.

8) The Social Prescribers will be expected to work independently with patients (within their sphere of knowledge). In addition independent management of workload is expected.

9) Furthermore the Social Prescriber may be involved in multi-disciplinary team meetings and events where appropriate.

10) A holistic and family based approach will often be required in order to promote the best possible outcomes for patients.

11) The ability to record clear consultation notes and plans for social prescribing on the electronic computer records is essential. (System specific IT training will be given) Records should be clear to both clinical and non-clinical Island City Network staff as well as being suitable for the patient should they wish for a copy.

12) Appointments with patients will not be excessively long, convoluted or in un-necessary levels of detail. Instead appointments will be sensibly time limited and remain focused to the patient’s requirements and completed with a clear patient plan.

13) The role may involve innovative project work in line with new and future opportunities that are identified by Island City Network. This would be as a member of a new project team within the Network.

14) A high level of professionalism is expected as is conduct in line with Island City Networks core values of high quality safe care and respect to staff and patients alike.

15) The Social Prescriber should be willing to lead or assist in educational activities for Island City Network staff both clinical and non-clinical.

16) Social Prescribers will build and maintain professional working relationships with appropriate statutory, charitable and other service providers throughout the city.

17) A clinical supervisor will be available to the Social Prescriber to discuss and help with any patient related concerns to help guide the appropriate actions when a case falls outside of the social prescribing sphere.

18) Audit of the effectiveness and benefits of social prescribing intervention may at times benefit from involvement of the social prescriber in combination with other Network staff.

19) The Social Prescriber will lead and maintain (with appropriate IT assistance) a regularly updated contact list for appropriate social prescribing end clients in the city.

20) The social prescriber is likely to have a role in assisting further training and education for other practice staff in social prescribing terms particularly Care Navigators.

Personal Specification

Desirable criteria include:

 Qualification and Training

  • Educated to GCSE level or equivalent
  • NVQ Level 2 in Health or Social Care or other relevant professional academic qualification
  • Training in motivational coaching

Experience May Include:

  • Working with the General public
  • Working in a healthcare setting
  • Supporting individuals and families in the community setting
  • Social Care work
  • Health advisory or training roles
  • Voluntary sector work
  • Community orientated work or roles

Desirable Skills and Knowledge:

  • Ability to work independently
  • To organize and prioritize own work
  • Good communication and networking skills
  • Ability to problem solve variable situations and variables
  • Basic IT skills
  • Good written and oral presentation skills
  • Understanding of the wider health care and social context
  • Knowledge local NHS, voluntary and statutory services

Job Specific Personal Attributes may include:

  • Enthusiastic and dynamic approach
  • Good communication that inspires trust and confidence
  • Good listening skills and empathic approach
  • High levels of motivation and professionality
  • Good time keeping skills
  • Reliability
  • Ability to work under pressure
  • Emotional resilience
  • A sense of humour

Generic Responsibilities

  1. Health and Safety / Risk Management
  • The post holder will be trained in and expected to use the personal security systems available within the practice
  • To identify any risks involved in their work activities and undertake them in a way that manages the risks
  • The post holder must comply at all times with the practice’s Health and Safety policies, in particular by following agreed safe working procedures and reporting clinical incidents using Significant Event Reporting system
  • To use computers safely and appropriately
  1. Information Governance
  • The practice is registered under the Data Protection Act 1984. The post holder will comply with the Data Protection Act and the Access to Health Records Act, the General Data Protection Regulations 2018 and the practice policies regarding information governance at all times. You must not at any time use the personal data held by the practice for a purpose not described in the Register entry or disclose such data a to a third party. If you are in any doubt regarding what you should and should not do in connection with the Data Protection Act, then you must contact your line manager
  1. Confidentiality
  • All dealings within the Practice remain strictly confidential and the post holder would be expected to maintain this confidentiality at all times. You will have access to confidential information relating to Practice business and to individuals. You are required to exercise due consideration in the way you use such information when carrying out your duties. Should you have any doubts regarding the use of information in carrying out your duties, you should seek advice from your line manager
  1. Equality and diversity
  • The post holder must co-operate with all policies and procedures designed to ensure equality of employment and treatment in line the Practice Equal Opportunities Policy. Co-workers, patients and visitors must be treated equally irrespective of gender, ethnic origin, age, disability, sexual orientation or religion
  • Identify patterns of discrimination and take action to overcome this and promote diversity and equality of opportunity
  • Support people who need assistance in exercising their rights
  • Monitor and evaluate adherence to local chaperoning policies